The Warrior Factory Rochester is an amusement center located at 3150 W Henrietta Rd, Suite 4, in Rochester, New York. With a rating of 4.8 stars and 212 reviews, it offers a variety of obstacles and equipment for visitors to enjoy. The facility is open seven days a week, with extended hours on weekdays to accommodate visitors. The friendly and supportive staff are dedicated to providing a safe and enjoyable experience for all guests, and the facility is known for its energetic and motivational atmosphere. The Warrior Factory Rochester is a popular place for individuals and families looking to train, have fun, and challenge themselves with an American Ninja Warrior-style obstacle course. With positive reviews highlighting the variety of equipment and supportive staff, the Warrior Factory Rochester is a great option for those seeking a fun and engaging experience in Rochester.
Reviews
I can't believe the unprofessionism that
we just experienced in this facility
tonight. The "staff" was not welcoming,
rude and impatient, especially "Coach
Max". The excuse that was given was
' we're understaffed ". Unfortunately
that has nothing to do with a paying
customer. I believe you should always
be ready at all times in any business,
especially one of this nature. The kids
were treated unkind and spoken rudely
too. I even witnessed some of the staff
"pushing the kids out of the way". I tried
to speak to Coach Max about my
concerns ( many of them) afterwards
BUT he brushed me off in a VERY RUDE
and UNPROFESSIONAL way. I will not
be silent until I speak directly to the
owner about my experience. I'm VERY
VERY OFFENDED AND DISAPPOINTED
In return, we may never step foot in this
facility again!
Signed,
A disappointed and irritated customer
I had a birthday party for my child today. Everything ran so smooth and the employees were wonderful and very helpful. It was nice that involved with the birthday package water, plates, table clothes, forks, napkins, and the pizza(which they ordered). They were very helpful and handed out pizza and cake. It made it very stress free and easy for me the parent. The kids had a great time and are having a really great sleep tonight.Thanks warrior crew!! Definitely 5 starts!!
The staff is always very nice and the kids have a lot of fun. You can fill out the waiver for participation online and book open play ($20 for an hour) or book parties or classes too. Great for pre teens to use up some energy.
We live in Buffalo and took a trip out to the warrior factory, it was very much worth the ride. The place is amazing, it was like a piece of the show was right there. The staff was very friendly and the atmosphere was awesome. We will defin5be going back.
Great experience for a kids party. Staff was very friendly and attentive. The party area and play area were clean. The kids had a great time.
Great place for the kids to learn to be strong. Highly recommend.
My granson loved his Birthday Party there. The employees are great w the kids. Highly recommend
Looks much bigger from the outside then it was inside. Also not meant for children I would say under 5.
Location
3150 W Henrietta Rd Suite 4, Rochester, NY 14623, United States
Hours
-
Monday
10:00 AM - 09:00 PM
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Tuesday
10:00 AM - 09:00 PM
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Wednesday
10:00 AM - 09:00 PM
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Thursday
10:00 AM - 09:00 PM
-
Friday
10:00 AM - 08:00 PM
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Saturday
07:00 AM - 12:00 AM10:00 AM - 06:00 PM
-
Sunday
12:00 PM - 05:00 PM
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